Terms of Service
1. About these Terms
These Terms of Service ("Terms") form a binding agreement between you and [CONFIRM: operating entity and company number], trading as ARMPG ("ARMPG", "we", "us"). They govern your use of the marketing website at armpg.com, your registration for an ARMPG account, and your use of any service we provide (the "Services").
These Terms must be read together with our Privacy Policy and any product-specific terms we present to you when you apply for a particular Service.
2. Eligibility and Acceptance
By using armpg.com you agree to the parts of these Terms that apply to website use. By creating an ARMPG account you agree to all of these Terms. To open or operate an ARMPG account you must:
- be at least 18 years old;
- be a resident of a country in which we offer the Services;
- have the legal capacity to enter into a binding contract; and
- not be subject to any sanctions or other legal restriction that prevents us from providing Services to you.
We may refuse to open an account, or close an existing account, where we consider it necessary to comply with law, manage risk, or protect the integrity of the Services.
3. Use of the Marketing Website
You may browse armpg.com, read our blog, subscribe to our newsletter, and contact us. You agree to use the website only for lawful purposes. You agree not to:
- attempt to gain unauthorised access to any part of the website or its systems;
- use bots, scrapers, or other automated tools to extract content beyond what is permitted by our
robots.txt; - introduce viruses or other malicious code;
- misrepresent your identity or use the contact form to send spam or unlawful content;
- reproduce or republish substantial portions of the website without our prior written consent.
4. Account Registration and Identity Verification
Before you can use the Services we verify your identity and carry out ongoing customer due diligence, including where we are required to do so by law in the jurisdictions in which we operate [CONFIRM: applicable AML/CTF regime and licensing status]. You agree:
- to provide accurate, current, and complete information during onboarding and to keep it up-to-date;
- to provide documents and information we reasonably request to verify your identity, source of funds, and the purpose of your transactions;
- to consent to identity, sanctions, and PEP screening checks carried out by us or our service providers; and
- that we may re-verify your identity at any time during the relationship.
5. The Services
ARMPG is a crypto payment gateway. The Services may include accepting cryptocurrency payments from your customers through a hosted checkout page, issuing invoices, custodial wallets operated on your behalf, conversion between cryptocurrency and fiat currency (on- and off-ramps), and settlement of collected funds to a destination you nominate.
The features available to you depend on your verification level, your country of residence, your plan, and applicable law. We may add, modify, or discontinue Services from time to time on reasonable notice.
6. Payments, Fees and Exchange Rates
When a payment is created we quote the amount of cryptocurrency payable and hold that exchange rate for a limited period shown on the checkout page. If the payment is not completed before the quoted rate expires, a new rate applies. Our current fees are shown before a transaction is confirmed and are deducted from the amount credited to you.
- Blockchain transactions cannot be reversed. Once funds are sent on-chain, neither you nor we can recall them. Refunds, where offered, are made as separate transactions.
- You are responsible for the accuracy of any address you provide for settlement or withdrawal. We are not liable for funds sent to an address you supplied incorrectly.
- If a customer sends less than the amount due, the payment is recorded as underpaid and is not credited until the balance is received. Amounts sent after a payment has expired may not be recoverable.
- Network (miner) fees charged by the relevant blockchain are separate from our fees and are not set by us.
- We may delay, hold, or refuse a payment where we reasonably suspect fraud, sanctions exposure, or breach of these Terms.
- We may change our fees on at least 30 days' notice, except where the change is to your benefit or required by law.
7. Prohibited Uses
You must not use the Services to:
- commit or facilitate any illegal activity, including money laundering, terrorism financing, fraud, tax evasion, or sanctions evasion;
- transact with sanctioned individuals, entities, or jurisdictions;
- operate a money-services or payment-aggregation business on top of an ARMPG personal account;
- use the Services to mix, tumble, or otherwise obscure the origin of funds;
- process transactions on behalf of another person without our prior written consent;
- provide false, misleading, or out-of-date information; or
- circumvent any limit, control, or security feature of the Services.
Breach of this Section may result in immediate suspension or closure of your account, reversal or freezing of transactions, and reporting to authorities.
8. Suspension, Termination and Closure
You may close your ARMPG account at any time, subject to completing or unwinding any pending transactions. We may suspend or close your account on reasonable notice, or immediately if required by law, regulation, or scheme rule, or if we reasonably suspect fraud, AML/CTF risk, sanctions exposure, or material breach of these Terms.
On closure we will return any remaining balance to a verified account in your name, less any amounts we are entitled to retain. Where applicable law requires, unclaimed balances may be remitted to the relevant authority.
9. Customer Security Obligations
You are responsible for:
- keeping your login credentials, passcodes, and devices secure;
- enabling and using multi-factor authentication where offered;
- not sharing access to your account with any third party;
- notifying us immediately if you suspect unauthorised access (email security@armpg.com); and
- only acting on payment requests after independently verifying the recipient through a trusted channel.
10. No Financial, Investment, Legal or Tax Advice
Content on this website and within the platform, including blog posts, FAQs, and comparisons, is general information only. It is not financial product advice, investment advice, legal advice, or tax advice, does not take into account your objectives or financial situation, and should not be relied on as such. You should obtain advice from a licensed professional before making any financial decision.
11. Intellectual Property
All content on armpg.com and within the platform, including text, graphics, logos, and software, is owned by ARMPG or its licensors and is protected by intellectual-property laws. The ARMPG name and logo are trade marks of ARMPG. We grant you a personal, limited, revocable, non-exclusive, non-transferable licence to access and use the website and the Services for your own personal or internal business use. You must not copy, modify, distribute, or reverse-engineer any part of the Services without our prior written consent, except as expressly permitted by law.
12. Service Availability, Disclaimer and Limitation of Liability
We aim to keep the website and Services available at all times but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part for maintenance, security, or legal reasons. We are not liable for delay or failure caused by events beyond our reasonable control.
To the maximum extent permitted by law, the website and Services are provided "as is" and "as available" without warranties of any kind. We will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or revenue. Where our liability cannot lawfully be excluded but can be limited, our total aggregate liability to you for all claims arising in any 12-month period is capped at the greater of (a) the fees you paid us for the Services giving rise to the claim during that period, or (b) [CONFIRM: currency and minimum cap]. Nothing in these Terms excludes liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded [CONFIRM: applicable consumer-protection statute].
You accept that the value of cryptocurrency can change rapidly and that we do not guarantee the value of any asset held or transacted through the Services.
13. Complaints and Dispute Resolution
If you have a complaint, please contact us at complaints@armpg.com. We will acknowledge your complaint within 7 days and aim to provide a final response within 30 days.
[CONFIRM: external dispute-resolution scheme, if any, and the regulator to which unresolved complaints may be escalated] Privacy-related complaints are covered in our Privacy Policy.
14. Governing Law and Changes
These Terms are governed by the laws of [CONFIRM: governing jurisdiction]. You and ARMPG submit to the non-exclusive jurisdiction of the courts of that place for any dispute arising out of or in connection with these Terms.
We may update these Terms from time to time. Material changes will be indicated by updating the "Last updated" date above, and where the change is significant we will give at least 30 days' notice (by email, in-app banner, or push notification). Your continued use of the website or Services after the effective date constitutes acceptance of the revised Terms.
15. Contact
- General support: support@armpg.com
- Complaints: complaints@armpg.com
- Compliance: compliance@armpg.com
- Phone: [CONFIRM: contact number]
- Postal: [CONFIRM: registered office and operating entity]